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Distance Sales Contract

1. Product Information
The product sold under this agreement is as follows:

  • Product Name: [Product Name]

  • Quantity: [Quantity]

  • Unit Price: [Unit Price]

  • Total Price: [Total Price]

  • Shipping Address: [Shipping Address]

  • Shipping Timeframe: [Shipping Timeframe]

2. Payment Terms
The Buyer agrees to pay for the product via the following method:

  • Payment Method: [Credit Card, PayPal, Bank Transfer, etc.]

  • Total Payment: [Total Price]

  • Payment must be completed by the Buyer within [Payment Due Date].

3. Return Policy
Customer satisfaction is very important to us. The Buyer can return the product within 14 days of the delivery date under the following conditions:

  • Return Period: The return request must be made within 14 days from the delivery date.

  • Product Condition: The product must be unused, unopened, and in its original condition (with tags intact).

  • Return Request: The Buyer must submit the return request by contacting the Seller via email within 14 days of receiving the product.

  • Return Shipping Costs: The Buyer is responsible for the return shipping costs. The product must be securely packed and returned in its original packaging.

  • Return Approval: Once the product is inspected and meets the return conditions, the return request will be approved, and the refund will be processed within 7 business days.

4. Non-Returnable Items
The following items cannot be returned due to hygiene and health reasons:

  • Used or opened cosmetics and personal care products

  • Underwear, socks, or other similar hygiene-related items

  • Custom-made or personalized products

5. Shipping and Delivery
The Seller agrees to ship the product to the address specified by the Buyer. The shipping process will occur within [Shipping Timeframe], subject to availability. Once shipped, the Buyer will receive a tracking number for monitoring delivery.

6. Warranty and Product Issues
The product comes with a [Warranty Duration] warranty. If there is an issue with the product, the Buyer is encouraged to contact the Seller for support. If the product is defective, the Buyer may be entitled to a replacement or refund, subject to the warranty terms.

7. Cancellation
If either party fails to meet the terms of this agreement, the other party may cancel the sale. In such cases, the Buyer will receive a refund for the product, subject to the return conditions.

8. Governing Law
This agreement shall be governed by the laws of the United States and the state of [State Name]. Any disputes arising from this agreement shall be resolved in the courts of [State Name].

9. Dispute Resolution
In the event of a dispute, both parties agree to attempt to resolve the issue through mediation or arbitration before pursuing litigation.

10. General Provisions

  • This agreement is electronically signed by the Buyer upon completing the order.

  • The Seller reserves the right to update or modify this agreement at any time. Any changes will be communicated to the Buyer prior to the completion of the order.

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